Terms of use

Last updated: January 2026

Last updated: January 2026

These Terms of Use (“Terms”) govern access to and use of Nayora’s website, onboarding systems, dashboards, forms, and related services (“Services”). By accessing or using Nayora, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not use the Services.


1. Services

Nayora provides a one-time, done-for-you client onboarding system, which may include onboarding forms, data organization into dashboards, automation workflows, and onboarding-related notifications.

The Services are provided for operational and informational purposes only and do not constitute legal, financial, or professional advice.


2. Payment & Fees

All fees are due in full and upfront before any implementation work begins.

All payments are non-refundable.
Once the service has started, no refunds, partial or otherwise, will be issued under any circumstances.


3. Scope of Service

The Services include a defined onboarding implementation as agreed upon prior to delivery.

Unless explicitly stated in writing:

  • The service does not include unlimited revisions or custom development

  • Additional features, integrations, or changes outside the original scope may require additional fees

  • Nayora is not obligated to perform work beyond the agreed implementation


4. Access & Usage

Clients are granted access to dashboards and onboarding systems for internal business use. Access may be modified, limited, or terminated at Nayora’s discretion if misuse, abuse, or risk is detected.

Clients are responsible for managing access permissions and safeguarding login credentials.


5. Client Responsibilities

Clients are solely responsible for:

  • The accuracy, legality, and completeness of any data submitted

  • Obtaining any required consent from individuals whose information is processed

  • Compliance with applicable privacy, data protection, and communication laws

Nayora does not verify or validate client-submitted information and is not responsible for errors or omissions in such data.


6. Data Processing Role

Nayora acts as a service provider and data processor, processing information on behalf of clients based on their instructions.

Clients retain ownership and responsibility for all data processed through the Services.


7. Third-Party Services

The Services may rely on third-party platforms for data collection, automation, storage, or communication.

Nayora is not responsible for outages, failures, limitations, or changes to third-party services beyond its reasonable control.


8. Service Availability & Support

The Services are provided on an “as is” and “as available” basis.

While Nayora makes reasonable efforts to maintain reliable operation, uninterrupted availability is not guaranteed.

Support is provided on a reasonable, best-effort basis related to the original implementation. Nayora is not obligated to provide ongoing support, monitoring, or maintenance beyond what is reasonably required to address implementation-related issues.


9. Acceptable Use

You agree not to use the Services for:

  • Illegal, fraudulent, or deceptive activities

  • Sending spam or unsolicited communications

  • Violating third-party rights or applicable laws

  • Abusing or interfering with system operation

Nayora reserves the right to suspend or terminate access if such use is suspected, without refund.


10. Limitation of Liability

To the maximum extent permitted by law, Nayora shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, revenue, or business opportunities

  • Errors caused by client-submitted information

  • Third-party service failures

Total liability, if any, shall not exceed the amount paid for the Services.


11. Indemnification

You agree to indemnify and hold harmless Nayora from any claims, damages, losses, or expenses arising from:

  • Your use of the Services

  • Data you submit or process

  • Violations of these Terms or applicable laws


12. Termination

Nayora may suspend or terminate access to the Services at any time if these Terms are violated or if continued operation presents legal or operational risk.

Termination does not entitle the client to any refund.


13. Modifications

Nayora may update these Terms at any time. Updated Terms will be posted with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated Terms.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.


15. Contact

For questions regarding these Terms, please contact Nayora through the official communication channels listed on the website.