Privacy policy

Last updated: January 2026

Nayora (“Nayora”, “we”, “our”, or “us”) values privacy and is committed to protecting personal and business information provided through our website, onboarding forms, dashboards, and related services. This Privacy Policy explains how information is collected, used, stored, and shared when you interact with our services.

By accessing or using Nayora, you acknowledge and agree to the practices described in this Privacy Policy.


1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website

  • Users who submit information through onboarding or contact forms

  • Clients who access dashboards or receive automated notifications

  • Any individual whose information is submitted through our services by a Nayora client

This policy does not apply to third-party websites or services that may be linked or integrated with Nayora.


2. Information We Collect

2.1 Information Provided Directly

We collect information that is voluntarily submitted, including but not limited to:

  • Names

  • Email addresses

  • Company or project details

  • Client onboarding data

  • Communication content

Clients are responsible for ensuring they have the right to submit information belonging to third parties.

2.2 Information Collected Automatically

When interacting with our website or services, we may automatically collect:

  • IP address

  • Browser type and device information

  • Usage data and interaction patterns

  • Timestamps and system logs

This data is used strictly for performance, security, and operational purposes.


3. Purpose of Data Collection

Information collected by Nayora is used solely to:

  • Provide, operate, and maintain onboarding workflows

  • Organize and structure submitted data into dashboards or internal systems

  • Trigger automated notifications and communications

  • Support client operations and service delivery

  • Improve reliability, performance, and security

We do not use collected data for advertising or resale purposes.


4. Role of Nayora (Data Processing)

Nayora operates primarily as a service provider and data processor, handling information on behalf of its clients.
Clients retain ownership and responsibility for the data they submit or manage through Nayora.

Nayora does not independently verify the accuracy or legality of submitted data.


5. Data Sharing and Third Parties

We do not sell, rent, or trade personal information.

Information may be shared with trusted third-party service providers solely for:

  • Data storage

  • Automation and workflow execution

  • Email delivery

  • Infrastructure hosting

These providers are contractually restricted to processing data only as necessary to deliver services and may not use the data for their own purposes.

We may also disclose information if required by law, legal process, or to protect our rights, users, or systems.


6. Data Retention

We retain information only for as long as necessary to:

  • Provide services

  • Meet contractual obligations

  • Comply with legal requirements

  • Resolve disputes or enforce agreements

Retention periods may vary depending on the nature of the data and operational needs.


7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure. By using Nayora, you acknowledge that data transmission over the internet carries inherent risks and that Nayora cannot guarantee absolute security.


8. Client Responsibilities

Clients are responsible for:

  • Obtaining any required consent from individuals whose data they submit

  • Ensuring compliance with applicable privacy and data protection laws

  • Managing access to dashboards, records, and internal tools

Nayora is not responsible for misuse of data resulting from client-configured permissions or actions.


9. Individual Rights

Depending on applicable laws, individuals may have the right to:

  • Request access to personal data

  • Request correction or deletion

  • Object to certain processing activities

Requests should be directed to the entity that originally collected the data (the Nayora client). Nayora will assist where required and appropriate.


10. International Data Processing

Information may be processed or stored using infrastructure and service providers located in different jurisdictions. By using Nayora, you consent to such processing where legally permitted.


11. Limitation of Liability

To the fullest extent permitted by law, Nayora is not liable for:

  • Client misuse of data

  • Unauthorized access caused by factors outside our reasonable control

  • Errors or omissions in client-submitted information

Use of the service is at your own risk.


12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the services constitutes acceptance of any changes.


13. Contact

For privacy-related inquiries, requests, or concerns, please contact us through the official communication channels listed on our website.

.